Our Policies - Above All Transportation
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PASSENGER INFORMATION

For Logan airport arrivals, the driver will be standing outside of the vehicle at the designated pick-up area, holding a sign with the customer’s name on it.

For T.F. Green arrivals, the driver will be waiting in the parking lot directly across from center of terminal on the LOWER LEVEL.

If client cannot find the vehicle, please do not leave the airport without calling our dispatch office.

The telephone number is 1-800-244-7085

NO SHOW

If Above All Transportation dispatches a vehicle and we cannot find the client, Above All will do its utmost to find the passenger. If we are unsuccessful, we will bill the account for the full amount of the trip.

CANCELLATION POLICY

A 2 hour notice is required on sedans, 8 hours’ notice on limousines and vans, and 7 days’ notice on buses. Any cancellation that is not made within the above cancellation policy will be billed at full rate. Hourly reservations will be billed at a 4 hour minimum.

Round Trip reservations must be cancelled as 2 separate reservations. Sedans only

WAITING TIME

Waiting time is billed at 15-minute intervals on top of the total trip charge.

PACKAGE RATES

Package rates are identical to regular passenger rates.

EARLY MORNING CHARGE

Any trip scheduled between 12:00 AM – 5:00 AM will be billed an additional $20.00.

STOPS FOR ADDITIONAL PASSENGERS

When passengers arrange to make extra stops on the way to the destination, a $20.00 charge will be charged for each stop.

HOLIDAY SURCHARGE

Any reservation booked on the following holidays will be billed an additional $25.00

Christmas Day
Christmas Eve
New Year’s Day

New Year’s Eve
Thanksgiving
4th of July
Memorial Day
Labor Day
Easter
Veteran’s Day

GRATUITY

A recommended 20% gratuity will automatically be added to the total trip charge for all vehicles for your convenience. The payment of this recommended gratuity is subject to your complete discretion and may be increased, decreased or eliminated entirely. Any gratuity will be remitted in full to the chauffeur..
Additional charges may apply etc… tolls, fuel service… prices subject to change any time without prior notice